Overview
This page explains how to perform a secure Coinbase login, common reasons a sign-in might fail, and practical steps you can take to protect your account. Whether you are signing in from a browser or the Coinbase mobile app, the same core principles apply: verify the destination, use strong authentication, and avoid phishing attempts.
Step-by-step: Signing in safely
- Open the official site or app. Type the official URL into your browser or use the official app from a trusted store. Avoid clicking suspicious links from emails or messages.
- Confirm the domain and secure connection. Check that the address bar shows the correct domain and that the connection is HTTPS (padlock icon). This reduces the risk of entering credentials on a fraudulent page.
- Enter your email and password. Use a strong, unique password. If you use a password manager, allow it to fill the credentials so you avoid typos or fake forms.
- Complete two-factor authentication (2FA). After the password, complete 2FA via an authenticator app or hardware key if you have it set up. These methods are generally more secure than SMS.
Troubleshooting common sign-in problems
- Forgot password: Use the official password reset flow from the Coinbase site or app. Expect email verification and identity checks.
- 2FA device lost: Use your backup recovery codes or follow Coinbase’s documented recovery steps. Be prepared to verify identity if required.
- Account locked: Temporary locks may occur for suspicious activity. Contact official support and avoid sharing credentials or codes with anyone who contacts you.
Security best practices
To significantly reduce risk around your Coinbase login and account:
- Enable an authenticator app (TOTP) or hardware security key for 2FA.
- Use a reputable password manager and unique passwords for every site.
- Store recovery codes offline in a safe place (not in email or cloud notes).
- Keep your device OS and browser up to date.
- Be skeptical of unsolicited support requests or urgency-driven messages — verify through official support channels.
Recognizing phishing
Phishing attempts often try to mimic login pages, emails, or chat messages. Red flags include unknown sender addresses, spelling errors, domains that look similar to the real one, and links that prompt immediate credential entry. When in doubt, do not click links — navigate to the site manually.
Read official guidance on Coinbase